Use our Community’s Ongoing Issues board to find helpful tips and information Note: If you don’t find your issue on Community, you can post about it and get help from our Community members in English.If this didn’t help, you may need to troubleshoot further with the device's manufacturer. Your SD card is not causing problems, try removing it (Android only).
Is it your device? See if the issue happens on a different device, or when using the web player. Songs can be grayed out if they're not available in your market.Check your network connection, or switch to a different network.Check your device is not in offline mode.Issues with local files? See Local files. How to Clear your Spotify Cache on Windows Desktop: If you have. Problems with listening offline? See Listen offline. Just have a read through the guides below to see how to do so on both PC and Mac systems. Issues with the sound or volume? See Can’t hear Spotify. Make sure your internet connection is stable.Reinstall the app Note: You need to re-download any downloaded music and podcasts after reinstalling the app.Austin can be reached online at you're having technical issues when playing something on the Spotify app, try these first: Since it’s inception in 2016, INR has been involved in many of music’s biggest streaming moments. Incremental changes can lead to net positive results.Ī ustin Staubus is the Managing Director of INR, a technology company located in Dallas. This is no surprise, as many believe that more than 65% of users listen on mobile through shuffle versus listen on the desktop client sequentially. While an innocuous change on desktop, it’s clear Spotify aims to make their desktop client mirror the mobile app in look and feel.
(An interesting demo can be found, here.)īased on the results of those tests (or hypotheses) in select markets (like the one we’re seeing on desktop at the moment) they’ll roll out those features to additional users in various territories. Backstage can be described as an open platform for building developer portals to create, manage, and explore software from a single UX layer. Internally, teams at Spotify generate hypotheses that they’ll run A/B tests on through a developer portal called “ Backstage”.
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